Dr Patricia Lau

Senior Lecturer

Department of Management

patricia.lau@monash.edu
603 5514 4924
Room 6-5-59

 
 

Dr. Patricia Lau has worked in the higher education industry over the last 15 years. Her passion to develop people drives her to pursue her research interest in human resource development/ management. Being a HR consultant, she has worked with CEOs and HR directors on human resource development/management projects in West and East of Malaysia. Her work has been featured in several local news and a panelist in a recent Public Forum on 15 August 2020, organized by Galen Centre for Health and Social Policy. Her passion leads her to initiate and develop the HR forums in 2017, 2018, and 2019 at Monash University Malaysia. More than 200 participants attended the forum each year and received overwhelming responses from participants about the forum. As a HR scholar, her research articles have been published in high impact international journals that encompass Education+Training, Personnel Review, Human Resource Development International, and Journal of Retailing and Consumer Services. She serves as an Editorial Board member for two journals: (a) Human Resource Development International; and (b) European Journal of Training and Development.

Her excellence in teaching has been recognized by Monash University Australia as well as Monash University Malaysia.  She is a recipient of the Vice-Chancellor’s Citations for Outstanding Contribution to Student Learning 2012, Monash University Australia, presented by Minister for Innovation, Services and Small Business, and Minister for Tourism and Major Events, The Honourable Louise Asher. She is also a recipient of Dean’s Award for Teaching Excellence 2011 at Faculty of Business and Economics, Monash University Australia; and five other awards, namely, President/ Pro-Vice Chancellor Award for Outstanding Teaching and Innovation, Monash University Malaysia.

During her free time, she loves to travel, see faces of people and their cultures.

Academic Qualifications

Doctor of Philosophy (HRD)
Institution University Putra Malaysia
Year awarded 2008
Master of Science (HRD)
Institution University Putra Malaysia
Year awarded 2001
Bachelor of Science
Institution University Putra Malaysia
Year awarded 1999

Membership in Associations and International Bodies

Name of Association/International Body Human Resource Development International
Role Editorial Board Member
Duration of membership Since 2020
Name of Association/International Body European Journal of Training and Development
Role Editorial Advisory Board Member
Duration of membership Since 2020
Name of Association/International Body Academy of Management
Role Member
Duration of membership Since 2019

Areas of Expertise

1Organizational power and politics
2Training and development
3Organizational culture and climate
4Employee extra role behaviours and commitment

Teaching

Subject CodeSubject
MGC1010 Introduction to Management
MGW1010 Introduction to Management
MGW2230 Organizational Behavior
MGX5640 Cross-cultural Management Communication
MGW2430 Human Resource Management

Scholarly Journals

*Lau, P. Y. Y., Park, S., & McLean, G. N. (2020). Learning organization and organizational citizenship behaviour in West Malaysia: moderating role of team-oriented culture. European Journal of Training and Development, 44 (8/9), 847-864.
*Lau, P. Y. Y., Lee, C. K. C., & Ho, C. K. (2019). University Student Engagement in Learning: Insights from Academic Fieldtrips in the Malaysian Tropical Rainforests. Education + Training, 61(3), 342-358
*Lau, P. Y. Y., Tong, J. L. T., Lien, B. Y. H., Hsu, Y. C., & Chong, C. L. (2017). Ethical work climate, employee commitment and proactive customer service performance: Test of the mediating effects of organizational politics. Journal of Retailing and Consumer Services, 35, 20-26.
*Lau, P. Y. Y., McLean, G. N., Hsu, Y. C., & Lien, B. Y. H. (2017). Learning organization, organizational culture, and affective commitment in Malaysia: A person–organization fit theory. Human Resource Development International, 20(2), 159-179.
*Lau, P.Y.Y., McLean, G.N., Lien, B.Y.H., & Hsu, Y.C. (2016). Self-rated and Peer-rated Organizational Citizenship Behaviour, Affective Commitment, and Intention to Leave in a Malaysian Context. Personnel Review, 45(3), 1-26.
*Lau, P.Y.Y., & McLean, G.N. (2013). Factors Influencing Perceived Learning Transfer of an Outdoor Management Development Program in Malaysia. Human Resource Development International, 16(2), 186-204.

Conference Proceedings

*Ang, X.Y., Tepstra-Tong, J.L.Y., Lau, P.Y.Y. (2018). What drives professionals’ innovative behaviour? An examination of university educators in Malaysia. EURAM Conference 2018 in Iceland.
*Lau, P. Y. Y., Lee, C. K. C., & Ho, C. K. (2017). Learning beyond the Classrooms: Insights from Academic Field Trips of Business Management University Students in the Malaysian Tropical Rainforests. British Academy of Management Conference 2017, hosted by University of Warwick from 5th to 7th September 2017.
* Ng, M. R. H., Lau, P. Y. Y., & McLean, G. N. (2017). The Experiences of Transferring Soft Skills Training in Malaysia. International Conference of the Academy of HRD (USA) at San Antonio, Texas from 2nd to 4th of March, 2017.
*Lau, P.Y.Y., Tong, J.L.Y.T., Lien, B.Y.H., Hsu, Y.C., & Chooi, C.L. 2016. Mediating Role of Perceived Political Reward System between Ethical Work Climate and Employee Work Outcomes in Malaysia. British Academy of Management Conference 2016, hosted by University of Newcastle from 6th to 8th September 2016.
*Lau, P. Y. Y., McLean, G. N., & Park, S. (2016). Learning organization culture and organizational citizenship behavior: Moderating role of team-oriented culture in Malaysia. 2016 AHRD Conference in the Americas proceedings (Symposium #23). Minneapolis, MN: AHRD.
* Ng, M. R. H., & Lau, P. Y. Y. (2013, November). Power Orientation and Individual Motivation on Transfer of Training. In Y. C. Lin, A. M. Osman-Gani, M.Akdere, W. W. V. Chang, & C. C. R. Yeh (Eds.),12th International Conference of the Academy of HRD (Asia Chapter): New Perspectives of HRD and Social Networking in the Globalizing Workplace (pp. 1-22 in Transfer of Training and Learning Theme). Taipei, Taiwan: Graduate Institute of International Human Resource Development, National Taiwan Normal University, and Academy of Human Resource Development.
* Chong, C. L., Lau, P. Y. Y., & Tong, J. L. Y. T. (2013, November). In Y. C. Lin, A. M. Osman-Gani, M. Akdere, W. W. V. Chang, & C. C. R. Yeh (Eds.), A Conceptual Framework for Proactive Customer Service Performance. Accepted and presented at 12th International Conference of the Academy of HRD (Asia Chapter): New Perspectives of HRD and Social Networking in the Globalizing Workplace (pp. 1-26 in Other Relevant Issues Theme). Taipei, Taiwan: Graduate Institute of International Human Resource Development, National Taiwan Normal University, and Academy of Human Resource Development.
* Ho, C. K., Lau, P. Y. Y. (2013). Self-initiated Expatriate Academics in Higher Education Institutions in Malaysia: an exploratory study. Accepted and to be presented at 2nd Applied International Business Conference, Kota Kinabalu, Sabah from 7 to 8 December 2013.
* Lau, P. Y. Y., & McLean, G. N. (2012). The Mediating Role of Learning Organization: a Study of Organizational Culture and Affective Commitment in Malaysia. In Yumusak, I.G. (Eds.), 10th International Conference on Knowledge, Economy and Management; 11th International Conference of the Academy of HRD (Asia Chapter)& 2nd International Conference of the MENA Chapter of the Academy of Human Resource Development (pp. 1594-1606 in Organizational Issues & HRD Theme). Istanbul, Turkey : Sera Manyetik Bant San. Ve Tic. A.S.
* Yee, W. M. T., & Lau, P. Y. Y. (2012). Focus Groups as a Research Method: Youth and Social Capital for Unity. Proceedings for the First International Qualitative Research Conference, Kuala Lumpur, 6 – 7 November, 2012.
*Lau, P. Y. Y., & McLean, G. N. (2011, December). The Role of Organizational Culture and Learning Organization on Affective Commitment: A Preliminary Study in Malaysia. In M. Ismail, A. M. Osman-Gani, & R. M. Rasdi (Eds.), 10th International Conference of the Academy of HRD (Asia Chapter): Capitalizing on Human Expertise for Greater Innovation & Creativity (pp. 1-10 in HRD Theories & Practices relevant to Asian and Malaysian context Theme). Minneapolis, MN, and Kuala Lumpur, Malaysia: AHRD and Universiti Putra Malaysia.
*Lau, Y. Y., & Mclean, G. N. (2010). Exploring Organizational Commitment, Organizational Culture and Organizational Citizenship Behavior in Malaysia. In J. Huang, & A.M. Osman-Gani (Eds.), 9th International Conference of the Academy of HRD (Asia Chapter): Workplace Learning and Sustainable Development for Individual, Organizationa and Society (pp. 1-11 in Training & Organization Development 1 Theme). Shanghai, China: East China Normal University.
*Lau, Y. Y., & Mclean, G. M. (2009). The Role of Leadership Styles on Risk Propensity, Exploring the Mediating Role of Organizational Culture and Organizational Learning. In A.M. Osman-Gani, G. Mclean, & A. Matooq (Eds.), 8th International Conference of the Academy of HRD (Asia Chapter) & 1st International of the Academy of HRD (MENA Chapter): Managing & Developing the Workforce during Times of Economic Downturn (pp. 1 – 22 in Organizational Leadership Theme). Manama, Kingdom of Bahrain: AHRD and Golden Trust Consulting.
*Lau, Y. Y., & Suandi, T. (2008). The Mediating Role of Participants’ Characteristics in Transferring Management Development Outdoor Program. The 7th International Conference of the Academy of HRD (Asia Chapter): Ethics and Quality of Work-life for Sustainable Development. Bangkok, Thailand.

International Teaching Grants

Title University Student Engagement: Insights from Academic Fieldtrips in Malaysia
Investigators Dr. Patricia Lau (PI)
Funding Period 
Funding Body/Organisation MUA

External Grants

Title Adopting Responsible Computer Consumption
Investigators Dr. Patricia Lau (Co-researcher)
Funding Period 2016-2019
Funding Body/Organisation MOHE

Local Grants

Title Green Human Resource Development for Innovative Work Behaviour and Well-being
Investigators Dr. Patricia Lau (PI)
Funding Period Feb 2018 – Dec 2018
Funding Body/Organisation MUSC
Title Test of a Trickle-down Model: Relating Transformational Supervisor to Transformational Lecturers
Investigators Dr. Patricia Lau (PI)
Funding Period Jan 2016 – Dec 2016
Funding Body/Organisation MUSC
Title Organizational culture and Employee Work Outcomes
Investigators Dr. Patricia Lau (PI)
Funding Period March 2011 to Dec 2011
Funding Body/Organisation MUSC
Title Organizational-related Factors on Organizational Citizenship Behavior
Investigators Dr. Patricia Lau (PI)
Funding Period June 2010 – May 2011
Funding Body/Organisation MUSC

Current Supervision

Student Ibrahim, A.A.
Program of study Food, agro-farming, and hotels in Maurities. Doctor of Philosophy. Monash University Malaysia. (PhD)
Student Abdulla, I.
Program of study Professional Identification and Innovative Work Behaviour: The Intervening Roles of Passion, Role Breadth Self-efficacy, and Identity Conflict (PhD)
Student Small, N.
Program of study University student virtual teamwork experiences. (Honours)
Student Peh, W.L.
Program of study Perceived cost-benefit on knowledge sharing in social media and proactive customer service performance: The role of knowledge sharing and knowledge contribution loafing in social media. (Honours)
Student Leong, Z.K.
Program of study Drivers of creative performance in the creative industry. (Honours)

Complete Supervision

Student Melody Ang
Program of study Professional Identification and Innovative Work Behaviour: The Intervening Roles of Passion, Role Breadth Self-efficacy, and Organizational and Professional Identity Conflict (PhD)
Awarding UniversityMonash University
Student Michelle NG
Program of study Experiences of Transferring Soft Skills Training in Malaysia (PhD)
Awarding UniversityMonash University
Student Geoffrey Kok
Program of study Perceived Organizational Culture in a Foreign Company based in Malaysia (MBA)
Awarding UniversityMonash University
Student Melody Ang
Program of study Lecturers’ and Student’ Perceptions of Innovative Teaching in Private Higher Education Institutions in Malaysia (MIB)
Awarding UniversityMonash University
Student Wong Hui Yi
Program of study Validation of Structural Empowerment Instrument in Malaysia (First Class Honours)
Awarding UniversityMonash University
Student Michelle Ng
Program of study Organizational and Individual Factors on Transfer of Training (First Class Honours)
Awarding UniversityMonash University
Student Chong Chooi Ling
Program of study Effects of Ethical Work Climate, Perceptions of Organizational Politics, and Affective Commitment on Proactive Customer Service Performance: A Study of Retail Industry in Malaysia (First Class Honours)
Awarding UniversityMonash University

International Award

Award Name Vice-Chancellor's Citations for Outstanding Contribution to Student Learning 2012
Awarding Body Monash University Australia
Year of award 2012
Project Title Management
Award Name Dean's Award for Excellence in Teaching
Awarding Body Monash University Australia
Year of award 2011
Project Title Management

Local Award

Award Name President / Pro-Vice Chancellor awards for Outstanding Teaching and Innovation, Monash University Malaysia
Awarding Body Monash University Malaysia
Year of award Semester 1 2012
Project Title Spanning boundaries: Industry and Interdisciplinary Collaborations in Bridging Teaching and Learning for first-year Bachelor of Commerce (Accounting) students
Award Name President / Pro-Vice Chancellor awards for Outstanding Teaching and Innovation, Monash University Malaysia
Awarding Body Monash University Malaysia
Year of award Semester 1 2011
Project Title Applying experiential metaphors by connecting concepts in the Introduction to Management (MGC1010) unit with Green Businesses
Award Name President / Pro-Vice Chancellor awards for Outstanding Teaching and Innovation, Monash University Malaysia
Awarding Body Monash University Malaysia
Year of award Semester 2 2010
Project Title Beyond Classroom Walls: Engaging First Year Students in Critical Thinking Skills Through Integrated Actively Open-minded Thinking and Field-based Learning
Award Name President / Pro-Vice Chancellor awards for Outstanding Teaching and Innovation, Monash University Malaysia
Awarding Body Monash University Malaysia
Year of award Semester 1 2010
Project Title Promoting independent learning and critical thinking through comprehensive teaching strategy: Peer instruction and innovative teaching materials
Award Name President / Pro-Vice Chancellor awards for Outstanding Teaching and Innovation, Monash University Malaysia
Awarding Body Monash University Malaysia
Year of award Semester 2 2009
Project Title An Innovative and Integrative Approach of Interactive Learning with Philosophical Inquiry to Promoting Critical Thinking and Independent Learning.

Local Presentation

*Panelist - Presented and shared my research thoughts on “Mental health issue: Drawing on human resource perspective” in “Responding to migraine in the workplace: What can we do better?” Public Forum on 15 August 2020, organized by Galen Centre for Health and Social Policy.
*Speaker – Presented “Virtual student teamwork challenges and how to overcome them” in the Education Seminar Series on 24 July 2020, School of Business, Monash University.
*Coordinator, Brown Bag 20th Series (Since 2019) for Department of Management, Monash University
*Co-Chair, HR Forum, Monash University (From 2017 to 2019)
* HR Consulting Works with Industries
* Sustainable HR management theorized to solve organisational issues @ Malaysia SME News on July 7 - July 20, 2018
* Five job-hunting tips for fresh grads @ The Sun on October 2, 2018
* Panduan bagi generasi milenial yang ingin berjaya, tip nombor 4 mungkin ramai tak sedar implikasinya... @ https://kampusuols.com/article/422142/U-In-News/ISU/Panduan-bagi-generasi-milenial-yang-ingin-berjaya-tip-nombor-4-mungkin-ramai-tak-sedar-implikasinya

International Presentation

* Presented “Learning beyond the Classrooms: Insights from Academic Field Trips of Business Management University Students in the Malaysian Tropical Rainforests” at British Academy of Management Conference 2017, hosted by University of Warwick from 5th to 7th September
* Presented “Mediating Role of Perceived Political Reward System between Ethical Work Climate and Employee Work Outcomes in Malaysia” at British Academy of Management Conference 2016, hosted by University of Newcastle from 6th to 8th of September 2016.
* Presented “The Mediating Role of Learning Organization: a Study of Organizational Culture and Affective Commitment in Malaysia” in the 10th International Conference on Knowledge, Economy and Management; 11th International Conference of the Academy of HRD (Asia Chapter)& 2nd International Conference of the MENA Chapter of the Academy of Human Resource Development at Istanbul, Turkey
* Presented “The Role of Organizational Culture and Learning Organization on Affective Commitment: A Preliminary Study in Malaysia” in the 10th International Conference of the Academy of HRD (Asia Chapter): Capitalizing on Human Expertise for Greater Innovation & Creativity at Kuala Lumpur, Malaysia
* Presented “Exploring Organizational Commitment, Organizational Culture and Organizational Citizenship Behavior in Malaysia” in the 9th International Conference of the Academy of HRD (Asia Chapter): Workplace Learning and Sustainable Development for Individual, Organizationa and Society at East China Normal University, Shanghai, China.
* Presented “The Role of Leadership Styles on Risk Propensity, Exploring the Mediating Role of Organizational Culture and Organizational Learning in the 8th International Conference of the Academy of HRD (Asia Chapter) & 1st International of the Academy of HRD (MENA Chapter): Managing & Developing the Workforce during Times of Economic in Manama, Kingdom of Bahrain.