Associate Professor Jane Terpstra Tong

Head of Department, Management

School of Business

jane.tong@monash.edu
603 5514 5841
Room 6-5-67

Dr. Jane Terpstra Tong is an Associate Professor at Monash University Malaysia. Concurrently, she serves as the head of Management Department, School of Business, and the Chairperson for the University’s Gender Equity Taskforce.

Dr. Tong specializes in the micro aspects of management. Her current research projects center on innovative behavior, expatriate effectiveness and other cross-cultural management issues in emerging markets. Her research publications appear in top-tier international journals that include Strategic Management Journal, Journal of International Business Studies, Journal of Business Ethics, Asia-Pacific Journal of Management, and Journal of International Management.

At Monash, she teaches leadership at the MBA level and cross-cultural management communication at the master level. She is an experienced educator and has received multiple awards and recognitions from Monash Malaysia and Monash Australia.

Prior to becoming an academic, Dr. Tong served as an executive education manager in Hong Kong. Apart from her birthplace, Hong Kong, she has worked or lived in different countries which include China, Macao, the U.S., Indonesia and currently Malaysia.

She completed an MBA and a bachelor degree in political science at The Chinese University of Hong Kong, and a PhD in management at The University of Manchester, UK. In addition to these qualifications, she has earned a postgraduate diploma in Education from the University of Hong Kong.

Academic Qualifications

Doctor of Philosophy
Institution The University of Manchester, UK
Year awarded 2007
Master of Business Administration
Institution The Chinese University of Hong Kong
Year awarded 1996
Post-graduate Certificate in Education
Institution The University of Hong Kong
Year awarded 1987
Bachelor of Social Science (Hons)
Institution The Chinese University of Hong Kong
Year awarded 1985

Membership in Associations and International Bodies

Membership Academy of Management
Role 
Duration 
MembershipAcademy of International Business
Role 
Duration

Areas of Expertise

1Cross-cultural management
2Expatriate studies
3Survey research methods

Teaching

Subject CodeSubject
MGX5310 International Management
MBA5608 Managing People for Competitive Advantage in Asia
MGM5640 Cross-cultural Management Communication

Book

* Hassard, J., Sheehan,J., Zhou, R., Terpstra-Tong, JLY., & J. Morris. (2007). China’s State Enterprise Reform: From Marx to the Market, London: Routledge.

Scholarly Journals

*Terpstra-Tong, JLY and Ahmad, A. (2018). High school-university disconnect: A complex issue in Malaysia. International Journal of Educational Management, 32(5), 851-865.
* Lau, P., Terpstra-Tong, JLY, Lien, YH, Hsu, YC & Chong, CL. (2017). Ethical work climate, employee commitment and proactive customer service performance: Test of the mediating effects of organizational politics. Journal of Retailing and Consumer Services, 35, 20-26.
*Terpstra-Tong, JLY. (2017). MNE Subsidiaries’ adoption of gender equality and women empowerment goal: A conceptual framework. Transnational Corporations Journal UNCTD, 24(3), 89-102.
* Sakthi M., Terpstra-Tong, JLY, Terpstra R.H. and Rachagan S. (2015). Impact of executive citizenship and organizational commitment on corporate social responsibility. Social Responsibility Journal, 11:2 , 387-402.
*Terpstra-Tong, JLY., Terpstra, R.H. & Tee, D.D. (2014). Convergence and divergence of individual-level values: A study of Malaysian managers. Asian Journal of Social Psychology, 17(3), 236-243.
*Terpstra-Tong, JLY. & Terpstra R.A. Differences in financial risk tolerance: A study of the United States, China, Hong Kong and Macao. Euro-Asia Journal of Management, 23 (1/2): 43 -65
*Terpstra-Tong, JLY., Terpstra, R.A. & Lam, N.C. (2012). Proton: Its rise, fall and future prospects. Asian Case Research Journal, 16(2), 347-377.
* Ralston. D.A. Terpstra-Tong, JLY, Terpstra, R.H. & Wang, X. (2012). Today’s state-owned enterprises of China: Are they dying dinosaurs or dynamic dynamos? In W. Mitchell. & A. Tsui ed. Research in Emerging Economy Contexts. Available at http://onlinelibrary.wiley.com/subject/code/000028/homepage/virtual_issue__research_in_emerging_economy_contexts.htm. (This paper was first published in 2006 in Strategic Management Journal, 27(9):825-843.)
* Ralston, D.A., Egri, C.P., Carranza M., Ramburuth P. Terpstra Tong JLY et al. (2009). Ethical preferences for influencing superiors: A 41-society study. Journal of International Business Studies, 40, 1022-1045.
* Ralston, D.A., Terpstra-Tong, JLY., Maignan, I., Napier,N.K. & Thang, N.V. (2006). Vietnam: A cross-cultural comparison of influence behavior ethics. Journal of International Management, 12(1): 85-105.

Conference Proceedings

*Terpstra Tong, JLY, Watabe, M. & Nobuhiko, G. (2017). Psychological capital, transformational leadership and employee innovative behaviour: A study of Japanese IT and communications professionals. Presented at the Academy of International Business Annual Meeting, Dubai, UAE. July 1-5.
* Lau, P., Terpstra Tong, JLY, Lien, Y.H., Hsu, Y.C., & Chong, C.L. (2016). Mediating role of perceived political reward system between ethical work climate and employee work outcomes in Malaysia. Presented at British Academy of Management, New Castle, U.K., September 6-8.
*Terpstra Tong, JLY (2016). Teaching a multicultural class: Benefits, challenges and solutions. Presented at the Academy of International Business Annual Meeting, New Orleans, U.S. June 27-29.
*Terpstra Tong, JLY & Ahmad, A. (2015). The secondary school - university disconnect: Evidence in Malaysia. Presented at Global Access to Secondary Education conference held in Kuala Lumpur on 5-8, Oct. 2015.
*Terpstra-Tong, JLY & Terpstra, R.H. (2014). Local economic governance and entrepreneurial orientation and firms’ intention to invest. Public Management Research Conference 2014, held on June 30-July 1, 2014 in Seoul, Korea.
* Chong, C.L, Lau, P.L.L. & Terpstra Tong, JLY. (2013). A Conceptual Framework on Proactive Customer Service Performance.  To be presented at the Asia Chapter of the Academy of Human Resource Development Conference in Taipei, Taiwan, on November 5-8, 2013.
* Rachagan, R., Terpstra Tong, JLY, Terpstra, RH & Mahenthiran, S., (2013). Intangible factors influencing firm performance in developing countries: Malaysian evidence. The Annual Meeting of the American Accounting Association (AAA) to be held in Anaheim, California, on August 3 -7, 2013.
* Mahenthiran, S., Terpstra Tong, J.L.Y., Terpstra, R.H. & Rachagan, S. (2012). Impact of executive citizenship and organizational commitment on corporate social responsibility: Evidence from Malaysia. Presented in the Third Global Accounting and Organizational Change Conference held in Kuala Lumpur in July, 2012.
*Terpstra Tong, J.L.Y., Terpstra, R.H. & Tee, D.D. (2010). One country, two cultures and three heritages: Managerial values in Malaysia. Presented in the Academy of International Business Southeast Asia Chapter Conference held in Ho Chih Ming City, Vietnam in Dec. 2010.
* Ralston, D.A., Terpstra Tong J.L.Y. & Terpstra, R.H. (2008). Is China, China? A Strategic Assessment on Regional Differences within the Middle Kingdom. Presented in the Academy of International Business Southeast Asia Chapter Conference held in Kuala Lumpur, Malaysia in Dec. 2008.
*Terpstra Tong, J.L.Y. & Terpstra R.H. (2008). Financial risk tolerance: A comparison of the U.S., China, Hong Kong and Macao. Presented in the Academy of International Business Southeast Asia Chapter Conference held in Kuala Lumpur, Malaysia in Dec. 2008.
* Thang N.V. & Terpstra Tong J.L.Y. (2008). Beyond social obligations: Guanxi practices as a mechanism of trust. Presented in the 2008 biannual conference of IACMR (International Association of Chinese Management Research) held at Guangzhou, China, in June, 2008.

Others

*Terpstra-Tong, JLY., Rachagan, S., Terpstra, R.H. & Mahenthiran, S. (2013). CEO Survey: The Climate of our Business – A Perspective from Malaysian Executive 2013. Kuala Lumpur: Monash University.
*Terpstra-Tong, JLY., Merchant, N. & Terpstra, R.H. (2012). Malaysia Business Environment Index 2012: Challenges and Opportunities for Accelerating Local Business. San Francisco: The Asia Foundation. (http://asiafoundation.org/publications/pdf/1060).
* Rachagan, S., Terpstra-Tong, J.L.Y., Terpstra, RH, Mahenthiran, S. (2012). CEO Survey: The Climate of our Business – A Perspective from Malaysian Executive 2012. Kuala Lumpur: Monash University.
* Terpstra, R.H., Mahenthiran, S, Terpstra-Tong, JLY., & Rachangan, S. (2011). CEO Survey: The Climate of our Business – A Perspective from Malaysian Executive 2012/2010. Kuala Lumpur: Monash University.

Local Grants

Title Malaysia's Business Environment Index
Investigators Dr. Robert Terpstra
Dr. Jane Tong
Funding Period Mar 2011 – Feb 2013
Funding Body/Organisation Rating Agency Malaysia (RAM) &The Asia Foundation (TAF)
Title CEO Survey
Investigators Dr. Robert Terpstra
Dr. Jane Tong
Funding Period Aug 2010 – Jul 2011
Funding Body/Organisation Monash University Sunway Campus
Title Managerial Values in a Culturally Diverse Society: The Case of Malaysia
Investigators Dr. Jane Tong (PI)
Dr. Tee Ding Ding
Dr. Robert Terpstra
Funding Period Jan 2009 – Dec 2009
Funding Body/Organisation Monash University Sunway Campus

International Grants

TitleLeadership and innovative behavior: A moderated mediation model of innovative self- efficacy, resilience and innovative climate
InvestigatorsDr. Jane Tong (PI); 
Dr. Motoki Watabe
Funding PeriodApril 2015 to March 2016
Funding Body/OrganisationThe Sumitomo Foundation, Japan

Current Supervision

Student Melody Ang Xing Yuen
Title Professional identification and employee innovative behaviour (PhD)
Student Leow Joo Jin
Title Psychological capital and students' first year transition through the lens of Job-demands and job-resources theory (Master thesis)

Completed Supervision

Student Mazvilita Faith Makwembere
Title The impact of leadership style and initiative climate on proactive behaviour; (Hons)
Awarding University 
Student Melody Ang Xing-yuen
Title Effective leadership styles in Malaysia (Master thesis)
Awarding University 
Student Man Li, Gu
Title Asian Values and Democracy: Evidence from the World Values Survey; (PhD)
Awarding University 
StudentChong Chooi Ling
TitleOrganizational politics, ethical climate and proactive customer service behavior; (Hons)
Awarding University

Local Award

Award Name Pro Vice-Chancellor Commendation for Excellence in Teaching
Awarding Body Monash University Malaysia
Year of award 2017
Project Title N/A
Award Name Pro Vice Chancellor Award of Excellence in Administration
Awarding Body Monash University Malaysia
Year of award 2010
Project Title N/A
Award Name Pro Vice Chancellor Award of Excellence in Teaching
Awarding Body Monash University Malaysia
Year of award 2010
Project Title N/A

International Award

Award Name Commendation by Vice-Provost (Learning and Teaching) on receiving excellent unit evaluation (at top 7 percentile) in Semester 2
Awarding Body Monash University Australia
Year of award 2015
Project Title N/A
Award Name Dean’s Commendation for Excellence in Teaching, Monash University Australia
Awarding Body Monash University Australia
Year of award 2014
Project Title N/A
Award Name Deputy Vice-Chancellor & Vice President’s (Education) Commendation for Excellence in Teaching, Monash University Australia
Awarding Body Monash University Australia
Year of award 2013
Project Title N/A
Award Name Dean's Teaching Excellence
Awarding Body Monash University Australia
Year of award 2010
Project Title N/A
Award Name Deputy Vice Chancellor's Commendation for Excellence in Teaching
Awarding Body Monash University Australia
Year of award 2010
Project Title N/A

Local Presentation

* “Managing Ethnic Diversity in Malaysia: Business vs Government Perspectives”. Presented to MBA students of University of Management and Technology, Lahore, Pakistan, April 17, 2017.
* “Why don't we like change? A neuroscience explanation”. Presented to Eagleburgmann, a Japanese-Germany international joint venture based in Kuala Lumpur, Malaysia, Jan. 14, 2017
* “Talent Needs of Tomorrow: Insight into the Malaysian Market”. Presented to Monash Business Alumni as a panel speaker, Nov. 5, 2016.
* “Workplace diversity and inclusion”. Presented to Linde Malaysia Sdn Bhd., a listed MNC headquartered in Germany, Aug. 16, 2016.
* “Helping your children excel at university: Understanding students’ first year experience”. Presented to visitors for Monash Malaysia Open Day, March 19, 2016.
* Terpstra Tong, JLY, Terpstra, RH, & Tee, T.T. (2011). One country, two cultures and three heritages: Value of Malaysian Managers. (March 2, 2011 on Sunway campus)
* Presentation on teaching philosophy at a teaching seminar organized by Campus Education Quality and Innovation division (October 2011)

International Presentation

* Terpstra Tong, JLY, Terpstra, RH, & Tee, T.T. (2011). One country, two cultures and three heritages: Value of Malaysian Managers. (April, 2011 in Hefei, China)
* Presentation on CEO survey results to Executive MBA students from University of Auckland, New Zealand on March 9, 2011.
* Terpstra Tong, JLY. (2011). Challenges in collecting firm level data: The example of The Asia Foundation’s EGI in Malaysia. Presented in the workshop of Unleashing MSMEs as an Engine of Inclusive Growth: Governance, Financing and Evidence from Rigorous Data, organized by The Asia Foundation, Asia Development Bank and Asia Institute of Management Policy Center, held in Manila on November 15, 2011.