Dr Jessica Watterson

Senior Lecturer

Jeffrey Cheah School of Medicine & Health Sciences

Email: jessica.watterson@monash.edu

Profile Summary

Dr Jessica Watterson is a Senior Lecturer in Digital Health at Jeffrey Cheah School of Medicine and Health Sciences, Monash University Malaysia. Her research focuses on the design and evaluation of digital health technologies, particularly for underserved populations.  Her previous research has included studies on text messaging programs to help low-income, Latinx patients with diabetes to better manage their health and to encourage pregnant women in Samoa to attend antenatal care. Dr Watterson also conducted research to contribute to the development of a mobile app solution to improve immunization rates in India, and has studied how electronic medical records can facilitate health care team communication in the United States or improve HIV care in Rwanda.

Prior to joining Monash University, Dr Watterson used human-centered design methodology to develop health innovations as a Senior Design Researcher at IDEO. She also previously worked with the World Health Organization, Oxfam, Medecins Sans Frontieres/Doctors Without Borders and other organizations with a focus on improving health.

Dr Watterson earned her PhD in Health Policy and her Master of Public Health from University of California, Berkeley. Her undergraduate degree was in Biochemistry at New York University.

Academic Qualifications

BA in Biochemistry (NYU), Master of Public Health (UC, Berkeley), PhD in Health Policy (UC, Berkeley)

Research / Education Interests

Digital health, maternal and child health, chronic disease, human-centered design methodology


Oakley-Girvan I, Houghton LC, Jones C, Watterson JL, Gibbons M, Gokal K, Magsamen-Conrad K. Cancer
Prevention and Social Cohesion: A Stealth Intervention. (under review)

Watterson JL, Castaneda D, Catalani C. Promoting Antenatal Care Attendance Through a Text Messaging
Intervention in Samoa: Quasi-Experimental Study. JMIR Mhealth Uhealth 2020; 8(6):e15890

Watterson JL, Rodriguez HP, Aguilera A, Shortell SM. Improved Diabetes Care Management Through a Text-
Message Intervention for Low-Income Patients: Mixed-Methods Pilot Study. JMIR Diabetes (2018)3(4):e15

Watterson JL, Rodriguez HP, Aguilera A, Shortell SM. Ease of Use of Electronic Health Records and
Relational Coordination among Primary Care Team Members. Health Care Management Review (2018) 

Watterson JL, Shore K. Policy Brief: Impact of paid sick leave policies on employers and employees in the
United States. California Program on Access to Care (2018)

Kirk L, Terry S, Lokuge K, Watterson JL. Effectiveness of secondary and tertiary prevention for violence against women in low and low-middle income countries: A systematic review. BMC Public Health (2017) 17:622

Watterson JL, Walsh J, Madeka I. Using mHealth to Improve Usage of Antenatal Care, Postnatal Care and Immunizations: A Systematic Review of the Literature. Biomed Research International (2015) Article ID 153402.

Research Grants

Research Supervision

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