Feedback and forms

Feedback on Service Quality

Feedback on Service Quality

Click here to view the actions taken in 2016

Click here to view the actions taken in 2015

Provide us feedback

Email: library_feedback@monash.edu

Who: Anyone

Type of enquiry: Online

More information: Provide feedback about the library’s services, resources or facilities.

Ask us  a question

Email: library_feedback@monash.edu

Who: Anyone

Type of enquiry: Online

More information: Send a question and get a response within 2 working days.

Request material not available from the Library collections

Email: mum.docdel@monash.edu

Who: Monash University staff, research assistants, graduate and honours students

Type of enquiry: Print or online

Submit a request online via Document Delivery Request

Recommend a book purchase

Online : Recommendation for Purchase Form

Who: Monash University staff and students

Type of enquiry: Print or online

More information: Recommendation for purchase of Library materials. For details, refer to Community Use Rules.

Request for purchase of serials

Document: Request Form for serials subscription (pdf, 110kb)

Who: Monash University staff

Type of enquiry: Print or online

More information: Request for purchase of serials. For details, refer to Community Use Rules.

Place Holds

System: (request via Search, the resource discovery tool)

Who: Any registered borrower. Registration is automatic for Monash University staff and students

Type of enquiry: Print or online

More information: Holds are used when you:

  • want an item that is on the shelves at another Monash campus,
  • want an item that has been loaned to someone else;
  • want an item that has been sent to cataloguing;

>> read more about holds.

Library membership

Document: Monash University staff (pdf 63 kb)

Document: Students (pdf 119 kb)

Who: Monash University staff and students (off campus)

Note: registration is automatic for Monash University Malaysia students.

Document: Reciprocal membership (pdf 121 kb)

Who: Sunway University staff and students

Type of enquiry: Print or online

More information: Join the library and enjoy borrowing rights and access to a range of electronic databases.

For further details, email Manager, Information Services (mum-lendingenquiries-l@monash.edu) or phone 03 55146157.

Alumni library membership

Document: Alumni library membership (pdf 137kb)

Who: Monash University alumni

Type of enquiry: Print or online

More information: Join the library and enjoy alumni privileges.

For further details, email Manager, Information Services (mum-lendingenquiries-l@monash.edu) or phone 03 55145816.

>> read more about library services for alumni.

Donate books

Link: Gifts and donations

Who: Anyone

Type of enquiry: Print

More information: Make a donation or a gift of books or published materials that would add value to the collection.