Frequently Asked Questions (FAQs)
I need to go see a doctor at a nearby clinic or hospital. Am I covered by Medical Insurance?
Yes, you are covered by Medical Insurance from the day you arrived in Malaysia.
You can see a doctor. Kindly pay all your medical bills, keep the Original medical bill(s) and receipt(s), and submit together with a completed claim form at International Student Support (ISS) office.
Yes. AIG International Student Insurance covers specialist treatment.
No. Claim reimbursement will be banked in directly to your local bank account.
No. You must see a doctor at a clinic or hospital for any treatment or medication.
Yes. Reimbursement of claim will be credited directly to your local bank account. You are advised to NOT terminate your local bank account and have your online bank account remain active.
Yes, coverage is extended to cover students while they are out of Malaysia up to 90 days. However, the coverage is up to a maximum of 25% of the amount stated in schedule of benefits.
a: Visit ISS, Student Experience, Building 2, Level 2
b. Email to firstname.lastname@example.org
c. Make a phone call
i. +603 551 44409 (Ms. Chan Wai Ching)
ii. +603 551 46039 (Ms. Chong Li May)