Frequently Asked Questions (FAQs)

You can see a doctor. Kindly pay all your medical bills, keep the original medical bill(s) and receipt(s), and submit together with a completed claim form to a drop box nearby Student Services Unit.

No. Claim reimbursement will be banked in directly to your local bank account.

No. You must see a doctor at a clinic or hospital for any treatment or medication.

Yes. Reimbursement of claim will be credited directly to your local bank account. You are advised to NOT terminate your local bank account and have your online bank account remain active.

Yes, coverage is extended to cover students while they are out of Malaysia up to 90 days. However, the coverage is up to a maximum of 25% of the amount stated in schedule of benefits.

Please contact AIG 24-hour Emergency Service Telephone number: 6(03) 2772 5660