New students impacted by Covid-19 restrictions

This section lists the Frequently Asked Questions (FAQs) relating to new students at Monash University Malaysia.

You are considered as a New Student if you do not have a multiple entry Student Pass sticker issued for the course that you have applied / currently enrolled

(A) If you are currently in Malaysia

Intake joined

EMGS Approval Letter

(Issued/Not Issued)

Current eVAL Status

(Expired/Valid)

*Validity period is  6 months from the issue date 

Travel Authorization (Issued/Not Issued)

Post-arrival Medical screening done in Malaysia 

(Expired/Valid)

*Validity period is  3 months from the screening date 

You need to complete the below

  • February 2020
  • July 2020
  • October 2020
  • February 2021
  • July 2021

Issued

Expired

Not applicable

Expired

1. Apply for a Special Pass to validate your stay in Malaysia while your Student Pass endorsement (ie obtaining a Multiple Entry Student Pass sticker) is being processed by Immigration. Please complete the steps below (in sequence):

i. Submit a payment of RM100 (see payment method here) and attach the proof of payment via Finance Helpdesk

ii. Email mum.studentvisa-new@monash.edu the proof of payment and make an appointment for the submission of the following documents:

Original passport
1 hardcopy passport size photograph (either white background)

2. We will submit a request to EMGS for your eVAL to be extended and notify you via your Monash email when your eVal extension is approved by EMGS. However, if your eVAL has expired more than 18 months from the issuance date, you are required to submit a new student pass application (new payment as well). Please get in touch with us at mum.studentvisa-new@monash.edu

3. Upon receipt of our notification (Step 2 above), you must complete your medical screening within 3 working days of our notification. Further details will be provided in our email.

4. Email mum.studentvisa-new@monash.edu the medical slip after you have completed the medical screening and make an appointment for the submission of the following documents:

Original passport
5. Once your passport is ready for collection with the student pass sticker issued by EMGS, we will notify you via email.

Not Issued

Expired

Not applicable

Expired

Issued

Valid

Not applicable

Expired

1. We will notify you via your Monash email to proceed with the medical screening process. Medical screening should be completed within 7 working days from the email date.

2. Upon completion of Step 1, email mum.studentvisa-new@monash.edu the medical slip and make an appointment for the submission of the following documents:

Original passport
3. Once your passport is ready for collection with the student pass sticker issued by EMGS, we will notify you via email.

Issued

Valid

Not applicable

Valid

1. Email mum.studentvisa-new@monash.edu the medical slip after you have completed the medical screening and make an appointment for the submission of the following documents:

  • Original passport

2. Once your passport is ready for collection with the student pass sticker and iKAD issued by EMGS, we will notify you via email.

(B)  If you are currently not in Malaysia and plan to enter to Malaysia (refer here 3 months before your planned arrival date in Malaysia)

Intake joined

EMGS Approval Letter (Issued/Not issued)

Current eVAL Status

(Expired/Valid)

*Validity period is  6 months from the issue date  issuance date

Travel Authorization (Issued/Not issued)

Post-arrival Medical screening done in Malaysia 

(Expired/Valid)

*Validity period is  3 months from the screening date

You need to complete the below

  • February 2020
  • July 2020
  • October 2020
  • February 2021
  • July 2021

Issued

Not issued

Not Issued.

Refer to the Entry Guideline and Quarantine Process for New Students

Not Applicable

1. If your eVAL is not issued, please complete the Declaration of Accommodation Details at least 3 months before your expected flight date. This step is required to validate your eVAL with EMGS.

2. If your eVAL has expired more than 18 months from the issuance date, you are required to submit a new student pass application (new payment as well). Please get in touch with us at mum.studentvisa-new@monash.edu

3. See Section A - If you are currently in Malaysia for next steps when you arrive in Malaysia.

Issued

Expired

Issued

Expired

Issued

Valid

Issued

Not completed

1. Please refer to the Entry Guideline and Quarantine Process for New Students for information on traveling to Malaysia. (IMPORTANT NOTE: eVAL must still be valid for at least 3 months from the date of arrival)

2. We will notify you via your Monash email to proceed with the medical screening process. Medical screening should be completed within 7 working days from the email date.

3. Make an appointment with ISP for the submission of your passport by emailing mum.studentvisa-new@monash.edu

4. Once your passport is ready for collection with the student pass sticker issued by EMGS, we will notify you via email.

Not Issued

Not Applicable

Not Applicable

Not Applicable

Please contact mum.studentvisa-new@monash.edu immediately.

(C) If you are currently not in Malaysia and do not plan to enter Malaysia

Intake joined

EMGS Approval Letter

(Issued/Not issued)

Current eVAL Status

(Expired/Valid)

*Validity period is  6 months from the issue date 

Travel Authorization Requirement

(Issued/Not issued)

Post-arrival Medical screening done in Malaysia 

(Expired/Valid)

*Validity period is  3 months from the screening date

You need to complete the below


  • February 2020
  • July 2020
  • October 2020
  • February 2021
  • July 2021

Not Issued

Not applicable

Please contact mum.studentvisa-new@monash.edu immediately.

Issued

All status

1. No action required with your EMGS approval letter, eVAL or Student Pass unless you decide to enter Malaysia (see Section B above).

2. We will continue to provide an online study option so you can make your plans for the semester with the security of this guarantee if you are not in Malaysia. However, please continue to be updated with the University's email broadcast for the lastest updates on the study mode.

Other Important Information

1. Definition of EMGS application status in EMGS Track My Application:

0% - 30% Processing of student pass application by EMGS
35%(Yellow)EMGS Approval Letter pending the Declaration of Accommodation in Malaysia
35%(Green)EMGS Approval Letter is being by the Immigration Department of Malaysia for the issuance of eVAL
70%eVAL is ready for download
80%EMGS requires the submission of passport for the placement of the student pass sticker
100%Process is complete

2. Please check EMGS Track My Application website to see the status of your new student pass application.

3. If EMGS is requesting for corrected/additional documents, it will normally be set out in EMGS Track My Application. Please check this regularly and submit your corrected/additional documents to us via email at mum.studentvisa-new@monash.edu

4. If your eVAL has expired more than 18 months from the issuance date, you are required to submit a new student pass application (new payment as well). Please get in touch with us at mum.studentvisa-new@monash.edu

5. If your current eVAL status does not qualify in any of the categories listed in this document, kindly contact us at mum.studentvisa-new@monash.edu and we will assist you.

6. You may request for an extension only once the eVAL has expired, and not before. An eVAL can only be extended within 18 months from the issuance date. If the eVAL was issued more than 18 months ago, you must apply for a new student pass. Please contact us at mum.studentvisa-new@monash.edu for further assistance.

7. Please plan your travels only if you have both a valid eVAL (3 months from the date of arrival) and Travel Authorization Letter. If you only have one of the mentioned, please contact us at mum.studentvisa-new@monash.edu

8. It is the responsibility of all students to ensure that their Student Pass remains valid at all times while in Malaysia. Applications for renewal must be submitted in a timely manner (3 months before expiry) to ISP using this form. Heavy penalties will be imposed by Immigration (fine, compound and/or detention) for students who do not hold a valid Student Pass while in Malaysia.

9. The information set out in this document is subject to change according to the Government of Malaysia. We advise you to regularly check for updates on our Student Pass website.