FAQs for the latest Movement Control Order (MCO)
The Government of Malaysia has announced that the Movement Control Order (MCO) will be reimposed commencing 1 June 2021.
Please note that the rules and regulations are subject to change by the Government of Malaysia with little notice.
- EMGS DOES NOT SEEM TO BE CLOSED. IS IT STILL OPERATING DURING MCO?
Please see here for further details on the list of services available during MCO.
- HOW DOES THIS AFFECT MY APPLICATION FOR NEW STUDENT PASS OR RENEWAL OF STUDENT PASS?
Education Malaysia Global Services (EMGS) will be operating as usual with minimal headcount until 28th June 2021.
- HOW DOES THIS AFFECT THE APPLICATIONS FOR MY DEPENDANTS?
Education Malaysia Global Services (EMGS) will be operating as usual with minimal headcount until 28th June 2021.
- CAN I LEAVE THE COUNTRY WITH AN EXPIRED STUDENT PASS?
You must apply for a Special Pass prior to leaving Malaysia to ensure a smooth journey to your onward destination.
- I AM A NEW STUDENT AND WOULD LIKE TO ENTER MALAYSIA. HOW CAN I DO THIS?
Kindly refer here for information on how to enter Malaysia.
- I NEED TO TAKE A FLIGHT BACK HOME AND WORRIED ABOUT BEING STOPPED ON THE WAY TO THE AIRPORT. HOW CAN I APPLY FOR PERMISSION TO TRAVEL TO THE AIRPORT?
You may apply for Supporting Letter for Interstate/Inter-District Travel. For further enquiries, please send an email to mum.student.support@monash.edu
- I AM BACK IN MY HOME COUNTRY. MY STUDENT PASS HAS EXPIRED OR WILL EXPIRE, WHAT DO I DO?
You will only need to begin the process of renewal of your Student Pass two months before arriving back in Malaysia.
- I AM STILL IN MALAYSIA. MY STUDENT PASS WILL EXPIRE DURING THE MOVEMENT CONTROL ORDER. WHAT DO I DO?
Education Malaysia Global Services (EMGS) will be operating as usual with minimal headcount until 28th June 2021. Kindly send an email to mum.student.visa@monash.edu for advice.
- I AM STILL IN MALAYSIA AND RECENTLY COMPLETED MY COURSE AT MONASH UNIVERSITY MALAYSIA. CAN I EXTEND MY STUDENT PASS TO CONTINUE REMAINING IN MALAYSIA?
It is not possible for you to renew or extend your Student Pass once you have completed your course. You must make arrangements to leave Malaysia before the expiry of your student pass to avoid potential adverse implications for your visa.
- I AM IN THE MIDST OF RENEWING MY STUDENT PASS. WHAT HAPPENS NOW?
Education Malaysia Global Services (EMGS) will be operating as usual with minimal headcount until 28th June 2021.
- I AM A CURRENT STUDENT CURRENTLY RESIDING OUTSIDE OF MALAYSIA. HOW MAY I TRAVEL TO MALAYSIA DURING MCO?
Kindly refer here for information on how to enter Malaysia.
- CAN I COLLECT MY PASSPORT FROM THE ISP OFFICE DURING THE MOVEMENT CONTROL ORDER?
Staff and students are not allowed to enter campus during the MCO. Kindly send an email to mum.student.visa@monash.edu for advice.
- I AM AN EXISTING STUDENT. SINCE WE CAN LEAVE ON AN EXPIRED STUDENT PASS DURING MCO, DO I STILL NEED TO RENEW MY STUDENT PASS EVEN AFTER MCO HAS BEEN LIFTED?
If your Student Pass has expired during this MCO period and you are still in Malaysia, you must renew your Student Pass immediately once MCO has come to an end.
- I STARTED RENEWING MY STUDENT PASS BUT HAVE NOT COMPLETED THE PROCESS. MY PASSPORT IS STILL WITH ME. IF I LEAVE MALAYSIA DURING MCO, CAN I GET A REFUND?
Please see here for information on EMGS refund policy.
For the latest updates on how the Movement Control Order affects you as an international student, please visit the EMGS website here.