IT Accounts

Network Account

Scope Of Services

Your Network account are required to access the computer and other resources, such as:

Password Policy

It's important that you create a strong password and never share it with anyone. Below are the password requirements for your reference.

1. Minimum Password Length: 8 characters
2. Maximum Password Age: 180 days
3. Password History: Last used 6 passwords
4. Password Complexity: Must consist Upper Case, Lower Case, Alpha Numeric and Symbol

Network ID Change Password

To start using the account, you may choose the options steps provided below. Please note that the default password for new staff will be provided by Human Resources unit.

Option 1:

Using Monash computer in campus:

Step 1: Login using your existing network account.

Step 2: Press Ctrl+Alt+Del

Step 3: Select option “Change A Password” from the dialog box.

Step 4: Enter current password and new password. Click 🡪 to proceed

Option 2:

Visit our self-service portal at https://mumsspr.monash.edu.my  using your own computer, tablet, or phone to update your Network password for the first time.

Network Account  Password Reset

If you have forgotten your existing Network password, you may reset your it by following the steps below;

Step 1 : Visit https://mumsspr.monash.edu.my and click Forgot Your Password.

Step 2 : Enter your username. Example:admin\abcd0001

Step 3 : A password reset link will be forwarded to your Monash email. Click the link, and you may proceed to create a new password.

If you have forgotten your username, you can call +603 - 5514 6200 or walk into the ITS Service Desk at Building 9 Level 3 for assistance.

Monash IT Account

Scope Of Services

Services that can be accessed by this accounts are as below;

Password information

To help keep your account secure, the University has implemented new requirements to strengthen the security of our passwords. These new requirements may make it harder for some people to choose a new password. To minimize frustration, we are providing you with this guide. A key change is that all password changes are now checked against a database of over 600 million breached (stolen) passwords. These are passwords that have been stolen by hackers from various services (such as LinkedIn) and made available on the Internet. If you try to set a password that is in this database, the password change will not be successful. The new requirements are:

• Minimum length: 8 characters. It is advisable to have a password/passphrase that is more than 8 character in length.
• Passwords: Passwords must contain at least one character from 3 out of 4 of the following categories – numbers, lower case letters, upper case letters, symbols.  Avoid using words that are found in the dictionary.
  • E.g: A1pp23le$ (acceptable)
  • E.g: AppLe$123 (not acceptable as "apple" is a word in the dictionary)
• Passphrases: A sentence or several random words like, “ilikeswimming” You don't need to include special characters and you can include spaces in between the words. e.g. "i like swimming"

Security: The password must not have been exposed in a previous data breach. We also check variations of passwords against that list. We eliminate symbols, numbers, punctuation, and common character substitutions before checking for a breached password. For example, if you try to set a password of "P@$$w0rd", it will get converted to "password" before being checked, and that will be rejected.

Once you have set a good password, and have enrolled for multi-factor authentication, you will no longer have to change your password every 180 days.

For further information, please contact the ITS Service Desk.

Change password

Go to my.monash.edu.au to change your password or alternatively go to https://ims.monash.edu/