Printing Services

About

The managed print services for staff consist of printing, copying, scanning and faxing features in a single Multi-Functional Device (MFD). The managed print services have a secure document release which supports user mobility, protect personal information and confidentiality.

The managed print services are both reactive and proactive to ensure all MFD are available and optimized.

• Remote status monitoring by the onsite PrintCare team.
• Automatic notification to PrintCare upon consumable replenishment requirement.
• Extended support available on next business day on the complex issue.

Please read our Printing Operations Standard for comprehensive guideline.

Printing Credit

Only continuing (full time) staff is allocated with a certain printing credit limit as pre-fixed by the campus. This amount will be re-allocated once in a year.

If the printing credit has exhausted, additional printing credit can be requested via  IT Services Requisition (ITR)

Printing Cost

Printing charges depend on your choice of:

• Monochrome (Black and white), or coloured ink
• Paper size (A4 or A3)

Printing Location

Below are the list of MFPs and its location.

MUM Printing Guidelines

1. Purpose

Monash University Malaysia (MUM) is committed to reducing unnecessary printing and promoting a more sustainable and digitally enabled working and learning environment.

These guidelines provide practical guidance to staff and students on the responsible use of printing resources. Printing should be undertaken only where there is a genuine operational, teaching, learning or business need, with digital alternatives used wherever practical.

2. Digital First Approach

Staff and students are encouraged to adopt a digital-first approach by viewing, sharing, reviewing and storing documents electronically wherever possible.

Digital copies should be used in preference to printed copies for:

• Reading materials and reference documents
• Teaching and learning materials
• Laboratory manuals and instructions
• Meeting papers and presentations
• Internal reports and working documents
• Emails and other electronic communications
• Draft documents requiring review or editing
• Documents that are primarily intended for online reading

Where documents are available electronically, users are encouraged to access them on their computers, laptops, tablets or other suitable devices rather than printing them.

3. Printing for Teaching and Learning

MUM recognises that printing may occasionally be required to support teaching and learning activities. Where printing is necessary, users should consider whether a smaller number of copies, selected pages or double-sided printing would meet the requirement.

MUM has invested in modern teaching and learning facilities, including state-of-the-art audio-visual (AV) systems and digital teaching tools, to support the use and delivery of electronic teaching and learning materials.

Academic and teaching staff are therefore encouraged to make full use of these digital facilities and provide teaching and learning resources electronically wherever appropriate.

4. Responsible Printing Practices

Where printing is necessary, users should:

• Print only the pages and information required.
• Use double-sided (duplex) printing wherever possible.
• Print multiple pages per sheet where this is practical and does not affect readability.
• Review documents carefully before printing to avoid unnecessary or duplicate copies.
• Avoid printing documents simply for reading when an electronic version is readily available.
• Avoid unnecessary bulk printing.
• Use electronic distribution instead of printed copies wherever practical.
• Consider whether the document can be accessed or presented electronically instead.

5. Bulk Printing

Bulk printing should be avoided unless there is a clear operational, teaching, learning or compliance requirement.

Before undertaking bulk printing, users should consider:

• Whether the material can be distributed electronically.
• Whether only selected pages or sections need to be printed.
• Whether a smaller number of copies would be sufficient.
• Whether the material can be displayed or accessed through existing digital teaching and learning facilities.

6. Sustainability and Responsible Use

Printing consumes paper, toner and other resources and also generates additional operational and environmental costs. Reducing unnecessary printing contributes to MUM's sustainability objectives and supports the University's broader transition towards digital ways of working and learning.

All staff and students are encouraged to consider the environmental and financial impact of printing and to use printing resources responsibly.

7. Printing Credits

Printing credits are provided to support legitimate University-related printing requirements. Users are expected to manage their printing credits responsibly and minimise unnecessary printing.

Additional printing credits may be considered where there is a genuine business, operational or teaching and learning requirement, subject to the University's applicable processes and available resources.

High or unusual printing usage may be reviewed by the University to ensure that printing resources are being used appropriately and in accordance with these guidelines.

8. Our Commitment

MUM will continue to invest in digital infrastructure, teaching and learning technologies and modern workplace solutions to reduce reliance on paper-based processes.

The University encourages all staff and students to think digital first and print only when necessary.

Together, we can reduce paper consumption, improve efficiency and contribute to a more sustainable MUM campus.