The Monash wireless network is part of a multi‐university network known as eduroam.
Widely available in most university campuses across Malaysia, Australia and New Zealand, eduroam is also used in the US, Canada, Europe and parts of the Asia-Pacific. Once you're set up with eduroam, you'll be able to connect at all participating universities without having to reconfigure your device.
The eduroam wireless network is available to all staff and students, as well as our guests from participating institutions.
If you are previously connected to Monash-Malaysia, forget this network before proceeding. Failing to do so, may cause unstable Internet connection when your device switches between networks.
If you were previously connected to eduroam, you'll need to select it in your wi-fi settings and choose Forget network before following the steps below.
Take a look at our instructions for:
Monash Malaysia laptop devices will automatically connect to a dedicated 'Monash-Asset' Wi-Fi channel (SSID), which will not require authentication via the Wi-Fi landing page. This service is available at all Malaysia campuses, including Clinical School Johor Bharu and Segamat/SEACO, and it offers the same network connectivity experience from the wired to the wireless environment when using Monash Malaysia laptop devices. It allows for staff to work from anywhere within the campus.
However, personal mobile computing devices will continue to connect into eduroam Wi-Fi channel (SSID).
Important note, please ensure to disconnect from any private VPN before connecting to eduroam.
‘Monash-Events’ Wi-Fi channel (SSID) is available to visitors during events. This service is available at all Malaysia campuses, including Clinical School Johor Bahru and Segamat/SEACO. Login credentials, consisting of a “Username” and “Password”, are required to connect to the ‘Monash-Events’ network. Event organisers can request for login credentials via MUM IT Service Request Portal.
Do we need to provide guide to access via Macbook (MacOS)?
MacBook users with hardware that is manufactured before the year 2018 may face limited connectivity in certain areas across campus due to the hardware limitation imposed by the manufacturer.
Submit a Report Fault ticket for assistance if you have difficulty connecting to the wireless network.
WebDrive is a web-accessible file storage system and is accessible either when you are on-campus or off-campus. The web address is https://webdrive.monash.edu.my. To access WebDrive, all you need is:
Below is a useful guide for your reference.
Should you have an inappropriate login page at Internet Explorer browser, please follow the steps below;
Or you may use another browser (eg: Chrome, Firefox, Safari).
Submit a Report Fault ticket for assistance if you have difficulty accessing the Webdrive.
Purchase of personal IT devices is now available through Monash University Malaysia's corporate vendor. Kindly refer to the Purchase of Personal IT Devices by Staff and Students Guidelines. Click the image below to view the DELL or HP's product.
Choose Registered Member and enter your Monash email to redeem the voucher.
Alternatively, Monash staff can click Corporate Employee Purchase Program (External Employee Purchase Program) to validate and receive your exclusive voucher code.
The student store is specially dedicated to all staff/members of school institutions, teachers & students.
Click Join For Free and select Monash domain, either Monash University (@student.monash.edu) for students or Monash University (@monash.edu) for staff.
The COVID-19 pandemic and Movement Control Order (MCO) have changed the dynamics of our daily routines. The demand for fast internet has surged exponentially as most people will be at home coping with learning and working.
Here are some recommendations and tips on working or learning via your home internet connection.
Your Device
Internet Connection
Security
Self Service Password Reset
Virtual Private Network (a.k.a VPN), is an encrypted connection over the Internet that provides privacy and security to Monash staff. This is done by partially converting the user’s internet connection to be part of Monash University Malaysia’s networks.
GlobalProtect VPN is offered to Monash staff to access Monash University Malaysia (MUM) on-premises resources securely.
Monash VPN User’s will be required to authenticate their VPN connection with their assigned Network ID and complete a 2-factor authentication (2FA) challenge to be connected to the VPN for a duration of 10 hours per session.
The services provided on these VPN connections are on a “need to access” basis and to gain access to any on-premise resource/s, User are required to submit an IT Services Requisition (ITR) which is subject to approval from respective Head of School/Departments (HOS/HOD).