IP Telephony Guides and How-To's

IP Telephony

IP telephony system uses Yealink IP Phone and Cisco IP Phone as a standard handset.

Click Here to find out more on how to use Yealink IP Phone.

Click Here to find out more on how to use Cisco IP Phone.

Voicemail

Voicemail is a feature with new telephone systems. It is a voice message that a caller leaves when the person called is absent or is taken up with another conversation.

When a new voicemail is received, the system will automatically send a notification of new voicemail to your email together with recorded voice message.

You can listen or delete the voicemail using your IP phone.

To read more about accessing voicemail on IP Phone, click here.

Web Inbox

Voicemail Web Inbox is an online application that allows users to manage voice messages from a web interface. This interface is accessible only within the campus.This function is applicable for Yealink IP Phone & Cisco IP Phone user.

Go to the link below to access voicemail Web Inbox:

https://mum-its-ucpub.admin.monash.edu.my/inbox

To read more about voicemail Web Inbox, click here.

Cisco Unified Self Care Portal

Cisco Unified Self Care Portal can be used to manage your Cisco IP phone settings, such as speed dial numbers, call forwarding and phone contacts from a web interface. This interface is accessible only within the campus and this function is only applicable for Cisco IP Phone user.

Go to the link below to access Cisco Unified Self Care Portal:

https://mum-its-cmpub.admin.monash.edu.my/ucmuser/

To read more about accessing Cisco Unified Self Care Portal, click here.