Wireless Network

Connect to eduroam Wi-Fi

The Monash wireless network is part of a multi‐university network known as eduroam.

Widely available in most university campuses across Malaysia, Australia and New Zealand, eduroam is also used in the US, Canada, Europe and parts of the Asia-Pacific. Once you're set up with eduroam, you'll be able to connect at all participating universities without having to reconfigure your device.

The eduroam wireless network is available to all staff and students, as well as our guests from participating institutions.


If you are previously connected to Monash-Malaysia, forget this network before proceeding. Failing to do so, may cause unstable Internet connection when your device switches between networks.


How to connect to eduroam

To connect to eduroam, you'll need to follow the below steps.

  1. From your Wi-Fi settings, select the network name eduroam
  2. Enter your Monash email address as your username
    • Staff example: <email> @monash.edu
    • Student example: <email> @student.monash.edu
  3. Enter your Monash account password and connect.
  4. If you’re asked for:
    • Certificate(s): Use system certificates
    • Domain name: monash.edu
    • EAP (if prompted): PEAP
    • Phase 2 Authentication (if prompted): MSCHAPV2

Need more help connecting?

On-campus

Monash Malaysia laptop devices will automatically connect to a dedicated 'Monash-Asset' Wi-Fi channel (SSID), which will not require authentication via the Wi-Fi landing page. This service is available at all Malaysia campuses, including Clinical School Johor Bharu and Segamat/SEACO, and ​it offers the same network connectivity experience from the wired to the wireless environment ​when ​using Monash Malaysia laptop devices​. It allows for staff to work from anywhere within the campus.

However, personal mobile computing devices will continue to connect into eduroam Wi-Fi channel (SSID). 
Important note, please ensure to disconnect from any private VPN before connecting to eduroam.

Support

MacBook users with hardware that is manufactured before the year 2018 may face limited connectivity in certain areas across campus due to the hardware limitation imposed by the manufacturer.

Submit a Report Fault ticket for assistance if you have difficulty connecting to the wireless network.