Monash Email Account

All students are issued with a Monash University email account. This is the normal means by which the University will communicate with you on a range of administrative matters. It is an essential requirement that you check your Monash email account on a regular basis. All students agree to this requirement when they enrol and re-enrol.

When corresponding with the University via email, you must use your Monash email account. Using this account helps to ensure the identity and validity of the communication, as your personal/secure Authcate details are required. The University will communicate with you through the Monash email account even if your enquiry is lodged from an external email account.

Ask MoVA, Monash's virtual assistant

MoVA has answers to most common questions. If it can't find an answer, it can connect you with a real person using our messaging service.