Monash eVigilation is Monash's own online supervision platform. You'll be supervised by a trained Monash staff member.
Visit eExams with online supervision to watch the online supervision videos to see how it works and step-by-step instructions
There are a few things you should check first to see if you can resolve the problem yourself. These differ according to the type of eExam. Check out our troubleshooting and tips for eExams.
If you have checked the troubleshooting guide and you still need IT support for your eExams, call the Monash Malaysia eExams Support Hotline on +603 55145600
If you need IT Support during your eExams:
Exams Hotline Support is from 7:00 am to 7:00 pm during examination weeks.
If your internet connection drops out during your eExam, don't panic – your eExam responses are automatically saved every 30 seconds.
If you can't reconnect to your online eExam session:
If you're doing your eExam from home:
For more information, see device and system specifications.
If you have two final assessments (exams) scheduled at the same time, it's okay – we'll move one of your assessments to a different time on the same day. You don't need to do anything.
We'll email you two weeks before the assessment period outlining the exact arrangements for that day.
If you've withdrawn from either of the clash units and intend to sit only one assessment, you must contact us to let us know and confirm your new arrangements.
If you suddenly become unwell during your final assessment (exam), try to finish your assessment if you can. This is because, in most circumstances, once you've seen the questions or attempted to answer them, you won't be eligible to apply for special consideration.
If you choose to end your assessment session and wish to apply for special consideration, you'll need to submit compelling evidence of the severity of your illness or exceptional circumstances.
1. When you're taking your eExam on campus.
A staff member will accompany you to the Health & Wellness centre. A registered nurse will attend to you.
2. During online supervised assessment
If you suddenly become unwell during an online supervised final assessment, you may request medical support from your online supervisor – they will get a registered nurse to call you on your mobile phone.
For more information, see special consideration.
Yes, you'll need multi-factor authentication (MFA) to log into Monash's eAssessment platform.
For more information, see Multi-factor authentication (MFA).
We may be able to provide you with alternative assessment arrangements (e.g. rest/movement breaks, extra time etc) if you have any of the following:
You must first register with Disability Support Services. Once you've registered, you will need to make an appointment to meet with an adviser by submitting the Disability Support Services Registration as early as possible to allow time for any alternative arrangements to be implemented.
At the meeting, you'll discuss your support needs with the adviser - they'll assess your situation and suggest support recommendations to us.
It depends on the type of eExam you're sitting. If your eExam is supervised, you should log into the eExams platform and connect with your supervisor 30 minutes before the eExam is due to start. If your eExam isn't supervised, you can log in 10 minutes before it begins.
A unit might not appear in your final assessment timetable (exam timetable) because:
Your final assessment timetable may be incomplete in Allocate+ if you're registered with Disability Support Services and are eligible to receive additional help during the assessment period. In this case, we'll email to confirm your alternative assessment arrangements to your student email one to two weeks before the start of the assessment period.
If you think there's a mistake on the timetable, please let us know.
We'll email your student email address with the details of your alternative final assessment (exam) arrangements one to two weeks before the start of the final assessment period.
Alternative arrangements may include:
If you want to take a rest break during your supervised eExam, you’ll need to speak to your online supervisor to let them know you’d like to take a break and confirm with them when you return. Your supervisor will record the time you start and finish your rest break, and arrange for your exam timer to be updated. During your rest break, you must remain within the designated rest break area. If you need to lie down or take a bathroom break, please advise your in-venue supervisor first. During your break, you’ll need to leave your phone on your desk and you won’t be able to speak to anyone (other than exam staff).
If you want to take a rest break during your supervised eExam, you’ll need to speak to your online supervisor to let them know you’d like to take a break and confirm with them when you return. Your supervisor will record the time you start and finish your rest break, and arrange for your exam timer to be updated. During your rest break, you must remain in the room and in sight of your webcam. However, if you need to lie down or take a bathroom break, just advise your online supervisor first. During your break, you’ll need to leave your phone on your desk and you won’t be able to speak to anyone (other than your online supervisor).
For more information, see Alternative assessment arrangements.
To be entitled to alternative assessment arrangements, you need to register with Disability Support Services.
How you request feedback on your final assessment (exam) depends on which School you're with. Please contact us for assistance.
No, you can't have more than two final assessments (exams) in one day.
If your assessment timetable does show three final assessments on the same day, contact us and we'll fix this for you.
If you’d like to view your final assessment (eExam) responses and marking guide, contact your Education Management Office after results are released for the teaching period
Submit the Application to View Exam Script to view your final assessment responses.
Application Deadline
Each School has a different deadline. Please refer to your School's website for the deadline and more information is available on the Faculty's Review of Results Policy and Procedures.
School of Arts and Social Science
School of Information Technology
For details, see feedback on your assessments.
Most students should have a result. The result may be WH (Withheld) if:
With the exception of those listed below, please contact us with questions about your result.
Exchange Students
● First check with Monash Abroad to see if they have received your transcript from the host university. They can tell you if it has been sent to your Education Management Office.
● Check with your Education Management Office that they have received it from Monash Abroad and processed it.
● If you have received an original transcript from the host university, take it to your Education Management Office for processing.
Study Abroad students
● Bring your transcript in for processing to Monash Abroad or submit it to them online.
● Check the information in the feedback on your assessments web page.
● The result in the Web Enrolment (WES) is an overall unit result, not your final assessment mark (exam mark). If you think the result is wrong, contact your Education Management Office
No, you're required to sit your assessments in the format set for your unit. If you have a medical disability or conditions that affect your ability to sit an eExam, contact Disability Support Services to discuss alternative assessment arrangements.
The GPA is an average of all grades you received in your course (e.g. high distinctions, distinctions, passes, fails and so on). Each one is given a numerical value and the values are then averaged. The Monash GPA is calculated on a four-point grading scale where 4.0 is the highest and 0.0 is the lowest achievement.
The WAM is a more precise measurement of your academic performance because it's an average of all of your actual marks (eg: 78, 85, 63, 48 etc.) combined with the year-level weighting. The WAM is out of 100.
For more information, see:
Grade point average (GPA)
Weighted average mark (WAM).
The Grade Point Average (GPA) is the average result of all grades achieved throughout your course.
For example, your grades might be a pass, credit, high distinction, distinction and so on. Under normal circumstances, all grades, including fail grades and grades from any repeated units, are given a numerical value. The values are then averaged, giving you your GPA.
For full details, as well as how to calculate your GPA, see grade point average (GPA).
A WH (withheld) grade means your unit result isn't finalised yet.
Your grade may be withheld because:
Make sure you've completed any outstanding assignments. If you don't know why you received a WH grade, contact your Education Management Office or Unit Coordinator (see the Handbook). Otherwise, check WES regularly to see if your grade has been updated (the time this takes depends on why you received a WH grade).
An NH (Hurdle Fail) grade means you have failed the unit because you haven't satisfactorily completed all the hurdle requirements for that unit.
If you're not sure of your hurdle requirements, check the unit entry in the Handbook.
If you don't know why you received an NH grade, contact your Unit Coordinator or Chief Examiner.
Your WAM is the average mark you achieve across all completed units in your course (marked out of 100). It's based on your actual marks (eg: 78, 89, 63, 48 and so on) and the year level of each unit.
Under normal circumstances, your WAM would include failed and repeated units.
For full details, as well as how to calculate your WAM, see weighted average mark (WAM).
Final assessments (exams) are usually:
Reading and noting time is incorporated into the overall duration of your assessment, so you have the choice to read first or begin answering as soon as the assessment starts.
Check your final assessment timetable (available in Allocate+ andmy.monash) to find out exactly how long your assessments are.
You’ll need to check with your lecturer to see whether your final assessment requires the use of a calculator and, if so, whether there are restrictions on the type you’re allowed to use.
Don't worry, we won't ask you to remove your headwear for your final assessment (exam).
If we need to confirm your identity, we'll ask you to reveal your face to a female staff member.
If you're doing your eExam with online supervision, you'll need your M-Pass (student ID) or a passport or driver's licence with your photo.
You can register to receive your results early by SMS.
We'll email your results to your student account and publish them in the Web Enrolment System (WES).
For further details, see your results – when and how.
In a clean, mobile interface, you can view your results, check your personal class timetable, and more.
If there's a block (encumbrance) on your student account, you won't be able to see your results in WES. For more information, see encumbrances.
For a description of what your results mean, see results – reading your marks.
If a unit is marked as Incomplete on your academic transcript, it simply means the result isn't available yet.
See results – reading your marks for key to results on the academic record (transcript).
Your final assessments (exams) appear in your timetable just like your class activities do. You'll find them in the weeks of the assessment period.
For full details, see how to view your final assessments in Allocate+.
● Session one (AM) starts at 8.00am
● Session two (PM) starts at 11am or 11.30am
● Session three (EV) starts at 3pm or 3.30pm.
Make sure you check your timetable in Allocate+ to confirm which start time you're allocated to.
If you're enrolled at our:
● Malaysia campus - start times are shown in Malaysia time (MYT).
● Australian campuses - start times are shown in Melbourne time (AEDT/AEST)
● Suzhou campus - start times are shown in China time (CST)
You’re expected to attend your on-campus eExam in person. Your exam could be rescheduled, so make sure you're available to come to campus for the entirety of the final assessment period. Unless there are exceptional circumstances, you won’t be eligible for an online exam or special consideration if you’re away on holiday or traveling, so plan ahead and avoid booking a trip during the final assessment period.
If your timetable shows you have a department-run final assessment, it means your School or teaching department is coordinating it. Check your unit's Moodle page or contact your Chief Examiner for more information.
You may have a different start or finish time if you're registered with Disability Support Services.
We'll email your student account outlining your specific assessment details one or two weeks before the start of the final assessment period.
You can view your personal timetable approximately four weeks before the start of the final assessment period (exam period):
If the format or date of your assessment changes we'll let you know, but you should also check your timetable again in the week leading up to your assessments, to confirm your final timetable. This applies to the main assessment period, as well as deferred, supplementary and summer assessments. Winter assessment times vary between Schools.
For timetable release dates, see final assessment dates.
Final assessments (exams) are generally held from Monday to Friday over a three-week period at the end of semesters one and two.
To find this year's assessment dates and to see when your personal timetable will be available, see final assessment dates.
● Deferred and supplementary assessments are normally held six weeks after the main final assessment period.
● Summer semester dates are published towards the end of the previous year.
● For winter assessment dates, check with your Education Management Office.
To find out exactly what you can bring into your eExam, see eExam rules. If you have an in-semester eExam, you should also check with your lecturer to see whether any other rules apply.
The Cumulative Grade Point Average (CGPA) is a calculation used in Malaysia and doesn't appear on your academic record.
If you began your studies with us on or after semester one 2008, you can request a Student Letter that confirms your CGPA from the Student Online Forms.
For more information, see Cumulative Grade Point Average (CGPA).
No, you're covered by the Blind Marking Policy. This means that instead of using your name, your Chief Examiner uses your student ID to identify you. This policy ensures the marking process is fair.
The Grade Point Average (GPA) is an internationally recognised calculation used to find the average result of all grades achieved throughout your course.
The GPA helps:
For more information, see Grade Point Average (GPA).
We provide a Weighted Average Mark (WAM) because:
For more information on WAM, see Weighted Average Mark (WAM).
An invigilator supervises students doing their assessments.
If you have a supervised eExam, you'll be supervised online via Monash's secure eVigilation platform.
Monash employs and trains its own invigilators to ensure you have the best possible final assessment (exam) experience.
Read up eExams with online supervision to learn more.
Yes, you can take your bag and other personal items into your final assessment (exam) on campus, but you must place all of your belongings in a bag and place it under your desk/chair when the assessment is in progress.
An eExam is an electronic assessment that uses Monash's own eAssessment platform.
For details, see eExams.