Ministry of Education Malaysia (MOE) requires all international students to have a valid Medical Insurance policy throughout their period of study in Malaysia (a valid insurance cover must be procured for the duration of the student pass issued by the Immigration Department of Malaysia).
You will be insured from the date you enter Malaysia by informing us of your arrival date. All international students must be covered by a locally purchased medical insurance scheme.
It is your responsibility to renew your Student Pass on a timely basis to ensure that you have uninterrupted insurance coverage throughout the entire duration of your studies in Malaysia.
Effective 1st January 2021, Monash Malaysia has changed your insurance medical provider to AXA.
For further information about medical insurance covering international students studying at Monash University Malaysia, please see below.
Students insured under AXA should be able to access the MiCare portal and app to view their insurance details.
Please note that it may take up to 14 working days for your details to be made available on MiCare MyMed Apps from the time a request is made to the insurance company for your insurance cover note.
To make a claim for medical expenses, you need to first check the date of your medical bills and receipts.
If you visited a clinic or hospital on or after 1 January 2021, you are advised to retain all medical bills and receipts for the purposes of making an e-Claim via the MiCare portal and app, which will be available from February 2021. You may download the guide to making an e-Claim here.
Panel Clinics and Hospital
Please see below for the nearest panel clinics and hospitals in the Sunway area. If you require medical attention, please download the list for other panel clinics and hospitals in your area.
For any visits to a clinic (whether panel or non-panel) on or after 1 January 2021, you are advised to retain all medical bills and receipts for the purposes of making an e-Claim.
If you need emergency medical treatment and need to be admitted to a hospital overnight, on or after 1 January 2021, please contact the AXA helpline on 016 345 5576 with assistance on hospital admissions.
For hospital admissions, please contact the AXA helpline on 016 345 5576.
MiCare 24 hours hotline is available at 1-300-88-9979
Search for an answer
- View the FAQs on this topic