1) Why Do You Need Insurance?
Ministry of Higher Education Malaysia (MOHE) requires all international students to have a valid Medical Insurance policy throughout their period of study
in Malaysia (a valid insurance cover must be procured for the duration of the student pass issued by the Immigration Department of Malaysia).
All international students must be covered by a locally purchased medical insurance scheme.
2) Which Insurance Company?
Monash University Malaysia has appointed AIG Malaysia Insurance Berhad (AIG) as our Medical Insurance provider.
3) Who Is Covered?
International students with a valid Student Pass studying at Monash University Malaysia.
4) Where Can I Collect My AIG Student Assist Card?
Upon procurement of your medical insurance policy, AIG Student Assist Card will be issued to you. You will be notified via your Monash email account to collect your AIG Student Assist Card. Collection can only be done during working hours which is between 9:00 am to 5:00 pm from Monday to Friday at International Student Support (ISS), Student Experience Unit.
5) What Are The Consequences If I Fail To Be Covered With Insurance?
Student pass application will not be processed by the Immigration Department of Malaysia.
6) Procedure For Seeking Outpatient Treatment.
Student may visit any nearby clinic or hospital and consult with a doctor for treatment.
Pay all medical expenses.
Download Claim Form and view sample on How to Fill in Claim Form. Forms can be found at Download Links.
Submit the completed claim form, photocopy of passport info page, original receipts, original invoices, and bank account details to ISS Staff, Student Experience Unit, Building 2, Level 2.
Reimbursement claim will be credited to student’s local bank account.
7) Procedure For Seeking Inpatient Treatment
For any admission, hospital or student to call AIG Alarm Centre for activation.
You will be admitted to a two bedded room and treated by the attending doctor.
8) Important Contacts
|INTERNATIONAL STUDENT SUPPORT (ISS)|
STUDENT EXPERIENCE UNIT
Building 2, Level 2, Monash University Malaysia,
Jalan Lagoon Selatan, 47500 Bandar Sunway, Selangor
Emergency Numbers: +603 551 46333 or +6019 272 5859
Sample of AIG Student Assist Card the contact number
9) Download Links
1. AIG International Student Insurance (ISI) Policy. According to the date of purchase/renewal of insurance.
a. ISI 2017 Policy (PDF) (Commencement as of 1st January 2017)
b. ISI 2018 Policy (PDF) (Commencement as of 1st January 2018)
c. New ISI 2018 Policy (PDF) (Commencement as of 1st April 2018)
2. Sample Claim Form.
How to Fill In AIG Claim Form (Illness/Accident) (PDF)
3. Claim Form.
AIG Claim Form (Illness/Accident) (PDF)