Designing a new work culture: The future of work culture


  • Thursday, 11 June, 2020
  • 5:00 pm - 6:00 pm MYT

This panel session is brought to you in collaboration with CPA Australia and the Women in Business committee.

The Covid-19 pandemic has shifted our work culture almost instantly. Many companies resistant to letting employees work from home were forced to accept it as a legitimate option with greater technology systems and support in place to facilitate mobile working. Teams had to figure out how to collaborate at a distance and leaders had to sharpen their skills to manage based on outcomes and objectives rather than presence.

This webinar will look at key considerations in shaping a new work culture. How an unexpected upheaval has thrown a curve ball into convention and how this has presented an opportunity for organizations and employees to curate a working culture by design and not convention.

Can we restructure work culture to have the right balance between work and life? Key areas that will be looked at are productivity and performance, safety and well being, and building, the support structure for productive flexible arrangements.

Learning outcomes:

  • Participants will learn about key considerations that employers need to take into shaping a new work culture including the impact of flexible arrangements from a productivity and performance sense
  • Participants will learn about the support structure that needs to be changed or introduced including policies and facilities for the new work culture design


Narita Naziree binti Ahmad Naziree FCPA (Aust.)

Head of Group Succession and Talent Development and Human Capital Director, Global Banking, Maybank Group

Narita Naziree joined the Maybank Group in 2011 and was appointed as the Head of Group Succession and Talent Development and Human Capital Director, Global Banking at Maybank Group in 2019. As part of her role, she is responsible for fostering an enterprise talent infrastructure for Maybank Group. Prior to her current role, she was the Director and Head of Financial Institutions Group (Malaysia & EMEA) in Maybank’s Global Banking business. She has held other key positions in Maybank including Head, Group Performance Reporting & Investor Relations and Group Strategy Management. Narita is the chairperson for Maybank’s Women’s Council, and she has worked closely with Management on talent development programmes for women at Maybank. She is also a member of the Women in Business committee at CPA Australia.

Dr. Au Wee Chan

Lecturer, Monash University (Malaysia)

Au Wee Chan is a Lecturer in the Department of Management at Monash University Malaysia. Her research interests lie in the area of work, health and wellbeing (work-life balance), Human Resource Management, and Organisational Behaviour. She has published her research work in international journals and presented at international conferences. She has been actively working on national and industry-related projects commissioned by the Economic Planning Unit (under the Prime Minister’s Office) Malaysia, Malaysian Plastics and Machinery Association (MPMA), and Certified Practising Accountants (CPA) Australia. She has secured research grants from the Ministry of Higher Education Malaysia, and The Newton Fund British Council Grant.

Leonard Ariff bin Abdul Shatar

Group Managing Director, Duopharma Biotech Berhad

Leonard started his career in 1988 in the legal profession before joining the CCM Group where his main responsibilities were in business development and business management at CCM Chemicals Sdn. Bhd. He then joined ICI Paints Malaysia Sdn. Bhd. as General Manager and was subsequently appointed as Managing Director from 2005 until 2007 before re-joining the CCM Group in 2008. In this role, he led the demerger of Chemical Company of Malaysia Berhad “CCM” form Duopharma Biotech Berhad and was appointed as the Group Managing Director of Duopharma Biotech Berhad. He is the previous Chair of the School of Business Industry Advisory Board at Monash University Malaysia and He remains  a member. Leonard is currently involved in the CEO@Faculty program in University Kebangsaan Malaysia (UKM). He is a member of the Malaysian Institute of Management (MIM) and Institute of Corporate Directors Malaysia (ICDM).

Geeta Balakrishnan
Policy Advisor, CPA Australia

Geeta is a Policy Advisor within the Policy & Advocacy team in CPA Australia. Geeta is involved in the delivery of consistent, high quality policy outputs that build and enhance the influence of CPA Australia, within the profession, government and across the broader community in Malaysia, ASEAN and the Asia Pacific. Prior to joining CPA Australia, Geeta worked in indirect tax advisory with PwC Malaysia and also has business advisory experience, supporting small medium businesses and “not-for-profits”, with BDO in New Zealand.